What is BondKnows?+
BondKnows is field verification software. A team asks what it needs to know about a site, a job, or a delivery; BondKnows routes the question as a no-login link to someone who is there, collects sealed photo, video, and text evidence, and the person who asked records one of three findings: supported, not supported, or insufficient evidence. The finding, the evidence, the capture time, who answered, and the limits of what was seen go on a shareable, tamper-evident record.
What is field verification?+
Field verification is confirming what is physically true at a location, using evidence captured there, when the person who needs to know is not on site. Common cases: is the repair finished, is the display installed, is the site secure, was the delivery placed where it was agreed. BondKnows does it by routing a question to whoever is at the site and returning their evidence with a recorded finding.
What counts as an answer?+
One of three findings, recorded by the person who asked: supported (the evidence supports what was asked), not supported (the evidence contradicts it or shows it did not happen), or insufficient evidence (what came back does not settle it). BondKnows never issues a verdict of its own; it gets the evidence in front of the person whose call it is and records their finding under their name and the time.
How do you verify a contractor or vendor finished the work without visiting the site?+
Send the question as a BondKnows link to the vendor, the tenant, or anyone at the site. BondKnows drafts what would settle it (a wide shot, a close-up of the specific component, a reading, a yes-or-no), the recipient captures it live in the browser, and the evidence comes back with the server-recorded time, the original files preserved, and the distance from the site address when location was granted. You then record the finding.
Does the person answering need an app or an account?+
No. They get a link by text or email, open it in the browser, and are walked through exactly what to capture. If they are not the right person, one tap passes the same link to whoever is, and the path is recorded. Vendors, tenants, drivers, and staff all use the same link.
What if nobody can answer, or nobody responds?+
Reminders go out on their own. If the deadline passes with nothing back, you are told and the recipient is nudged again. A question that cannot be answered ends on the record as insufficient evidence, not as silence, and never as a checkmark nobody earned.
Can photos be faked, edited, or recycled?+
Every capture records how it arrived. Live captures are time-stamped by the BondKnows server and hashed at upload with the original file preserved; location is recorded when the phone grants it and shown as a distance from the site address. Photos someone already had can be attached to a site, but they are labeled as uploads and never presented as captures. The record is tamper-evident: later changes are detectable, not impossible.
Is BondKnows an inspection app, a task app, or a field service app?+
None of those. Inspection and task apps hand your own employees a form. BondKnows is built for the question you cannot answer with your own people: it goes to whoever is actually there, across company lines, and comes back as evidence you can judge. Standing checks and per-unit inspections are one use of it; the one-off “can somebody check?” is the other.
Which industries and teams use BondKnows?+
Teams whose sites outnumber their people: single-tenant industrial and commercial real estate portfolios coordinating vendors from email, distribution companies whose drivers already walk into every store, and manufacturing lines recording every unit against their own checklist. The shape matters more than the industry: distributed sites, vendors you do not employ, and a system of record that only knows what was typed into it.
We already have a work-order, maintenance, or ERP system. Does BondKnows replace it?+
No. Keep it. A finding and its record can be forwarded into whatever system holds the paperwork. BondKnows only owns the moment when someone has to find out what is true on the ground.
How do I start?+
Try it first at bondknows.com/demo: ask a question about something near you, answer it from your phone, and record the finding, in about ninety seconds. Then run a two-week pilot, set up personally by the founder: email jake@bondknows.com with the first question your team cannot answer from a desk. No integration and no new workflow are required. The complete reference is at bondknows.com/field-verification.